Jenna.so

Last Updated: 17th April 2025

1. Introduction

Jenna.so (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our content marketing virtual employee service (“Service”). Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

Account Information: When you register for an account, we collect your email address, password, and other registration information.
Billing Information: For paid subscriptions, we collect payment information, which may include credit card details, billing address, and other financial information.
Project Information: Information about your website(s) that you connect to our Service, including URLs and other publicly available information related to your website(s).
Communication Data: Information you provide when you communicate with us, including customer support inquiries and feedback.

2.2 Information We Automatically Collect

Website Analysis Data: When you connect your website, we analyze its content, structure, and existing SEO elements to provide our services.
Usage Data: Information about how you use our Service, including features accessed, time spent, and actions taken.
Performance Data: Data about the performance of generated content, including traffic metrics, engagement rates, and SEO rankings.
Technical Data: IP address, browser type, device information, operating system, and other technical identifiers.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our Service, including generating blog posts, analyzing websites, and managing content schedules.
To process your payments and manage your subscription.
To improve our AI algorithms and content generation capabilities.
To analyze and optimize the performance of generated content.
To communicate with you about Service updates, technical notices, and support requests.
To detect, prevent, and address technical issues or fraudulent use of our Service.

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party vendors who assist us in providing the Service, including payment processors, hosting providers, and analytics services.
Legal Requirements: When required by law or to protect our rights, property, or safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

6. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information
Object to or restrict the processing of your data
Request a copy of your data in a portable format
Opt-out of certain data collection or processing
Withdraw consent where processing is based on consent

7. Cookie Policy

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13. We don't knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: admin@jenna.so

Privacy Policy