Jenna.so

Last Updated: 17th April 2025

1. Introduction

Welcome to JENNA.SO (“we,” “us,” or “our”). We provide a content marketing virtual employee service that creates blog posts to drive SEO traffic for your website on autopilot (the “Service”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and applications. By accessing or using the Service, you agree to be bound by these Terms.

2. Acceptance of Terms

By creating an account, accessing, or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Description of Service

JENNA.SO offers a platform designed to act as a virtual content marketing employee. Key features include analyzing your website, generating SEO keyword strategies and content schedules, automatically generating blog post content using artificial intelligence, and facilitating publication. Features and capabilities may vary depending on your subscription plan. We aim for the service to feel autonomous and proactive, minimizing your direct input while maximizing results.

4. User Accounts

To access most features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

5. User Responsibilities

You are responsible for the website(s) you connect to the Service (“Your Project”). You must ensure you have the necessary rights and permissions to allow our Service to analyze and interact with Your Project.
You are responsible for reviewing and approving generated content before publication (unless auto-publishing is enabled and configured). While we strive for high quality, you retain ultimate responsibility for the accuracy, legality, and appropriateness of content published on your behalf.
You agree not to use the Service for any unlawful purpose or in any way that infringes upon the rights of others.
You acknowledge that the effectiveness of SEO efforts can vary and depends on factors outside our direct control, including search engine algorithms and market competition.

6. Content Ownership and Licenses

Your Content: You retain ownership of the underlying information and access credentials for Your Project.
Generated Content: Subject to your compliance with these Terms and payment of applicable fees, we grant you a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute the blog posts and related content generated by the Service specifically for Your Project (“Generated Content“). You are responsible for ensuring Generated Content does not infringe on third-party rights (e.g., copyrights, trademarks) before publishing.
Our Service Data: We may collect data about the performance of Generated Content and the usage of our Service to improve our algorithms and service offerings. This data will be anonymized and aggregated where possible.

7. Subscription and Payment

Access to certain features of the Service requires a paid subscription. Fees are based on the subscription plan you select. Subscriptions are billed on a recurring basis as specified at the time of purchase.

Billing: You must provide valid payment information. By subscribing, you authorize us to charge the subscription fees to your chosen payment method.
Renewals: Subscriptions automatically renew unless canceled before the end of the current billing period.
Price Changes: We reserve the right to change subscription fees. We will provide reasonable notice of any price changes before they take effect.
Refunds: Subscription fees are generally non-refundable, except as required by law or at our sole discretion.

8. Termination

You may cancel your subscription and stop using the Service at any time. We may suspend or terminate your access to the Service at our discretion, without prior notice or liability, for reasons including, but not limited to, a breach of these Terms. Upon termination, your right to use the Service will immediately cease. Sections concerning Content Ownership, Disclaimers, Limitation of Liability, Indemnification, and Governing Law shall survive termination.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT THE GENERATED CONTENT WILL BE ACCURATE, COMPLETE, RELIABLE, OR MEET YOUR SPECIFIC REQUIREMENTS. THE USE OF AI INVOLVES INHERENT UNCERTAINTIES, AND WE MAKE NO GUARANTEES REGARDING SEO RANKINGS OR TRAFFIC INCREASES.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALLJENNA.SO, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (C) ANY CONTENT OBTAINED FROM THE SERVICE, INCLUDING GENERATED CONTENT; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

11. Indemnification

You agree to defend, indemnify, and hold harmless JENNA.SO and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on or through the Service, including Generated Content published on Your Project.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

13. Contact Information

If you have any questions about these Terms, please contact us atadmin@jenna.so.

Terms of Service